Asset & CI Utilities

This is a set of 3 simple utilities created to help make the management of CI and Asset relationships easier.

ServiceNow places restrictions on modifying Model Categories after initial creation - they don’t let you update the Asset class or CI class at all!

This application provides a user-friendly way to run scripts in the background that update model categories, bypassing ServiceNow’s OOB restrictions.

It also provides for easily creating CIs for all of the Assets in a particular category.

It’s a set of 3 simple utilities created to help make the management of CI and Asset relationships easier.

Use at your own risk, as this violates ServiceNow’s design for Asset & CI Categories - however I’ve personally found this to be an extremely useful tool when working to improve a client’s Asset Management implementation.

Quick-start guide:

  • Install update set
  • Look for “Asset and CI Utils” in the left hand navigation.

Finite Credit: Garrett Griffin-Morales

Get it here:

Download the utilities

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